SumpPumpWorld.com FAQ

When will I receive my order?

Orders placed by 8:30am EST will be shipped same business day. All other orders will be shipped on the next business day. Use the map below to estimate your delivery date for standard ground shipping:

Do you ship Internationally?

"Currently, we only ship orders inside the United States. We will consider International shipping in the future.

If delivery is required sooner, please refer to your shipping options at checkout.

Why do I have to pay tax on my order?

Because SumpPumpWorld.com is based in Ohio, Ohio residents will be required to pay sales tax. All deliveries outside of Ohio will not include sales tax.

Can I return a product to SumpPumpWorld.com?

If you wish to return your product, please refer to our return policy.

What size of sump pump do I need?

This should be based upon the amount of water you need to move and how far it needs to be moved. Please refer to the capacity charts found in the product details for each pump on SumpPumpWorld.com.

Where can I get more information, including warranty information, on products sold by SumpPumpWorld.com?

For more information on our products, you may contact the customer service departments for our vendors or visit their websites:

	Wayne Water Systems 101 Production Drive Harrison, OH 45030	1-800-237-0987 www.waynewatersystems.com
	Liberty Pumps 7000 Apple Tree Ave. Bergen, NY 14416	1-800-543-2550 www.libertypumps.com
	Hydromatic 740 East 9th St. Ashland, OH 44805	1-888-957-8677 www.hydromatic.com
	Quietside 6 Pine Hill Drive Carlisle, PA 17013	1-866-243-6498 www.quietside.com
	Woodford Mfg. Co. 2121 Waynoka Rd. Colorado Springs, CO 80915	1-800-621-6032 www.woodfordmfg.com
	Taco, Inc. 1160 Cranston St. Cranston, RI 02920	1-401-942-8000 www.taco-hvac.com
	Glentronics/Pro Series Pumps 645 Heathrow Dr.. Lincolnshire, IL 60069	1-800-991-0466 www.stopflooding.com

Alternatively, feel free to contact SumpPumpWorld.com for information.

My product is damaged or defective, what should I do?

Please refer to our return policy for information on products that are defective or damaged upon delivery.